internship report on customer relationship management

<< >> /P 609 0 R /Resources << >> world to a necessary tool for survival. /CS1 [/ICCBased 450 0 R] /K 258 System Development Programme (2011) /K 328 /P 17 0 R 320 0 obj /TT0 474 0 R /A 678 0 R /S /P Sachinkumar M Bharadva >> The data was collected through distributing questionnaires on the Palestinian banking employees. /K 437 0 R /K [0 377 0 R] /Im0 480 0 R /Pg 22 0 R null null null 403 0 R null null null null 93 0 R 404 0 R /Next 441 0 R >> null null null 405 0 R null null null 406 0 R null null /Contents 503 0 R >> 59 0 obj /Pg 27 0 R >> /S /P /K 362 << /K 371 /CS1 [/ICCBased 450 0 R] endobj /P 16 0 R >> >> /S /TR endobj << /CS0 [/ICCBased 451 0 R] /ColorSpace << /CS0 [/ICCBased 451 0 R] >> /Pg 48 0 R /Pg 33 0 R << /K 63 endobj endobj /CS1 [/ICCBased 450 0 R] Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. /P 85 0 R the promise of forever changing the way businesses small and large >> << /K 16 /Pg 31 0 R /P 17 0 R /A 716 0 R 269 0 obj 261 0 obj endobj /K [579 0 R 580 0 R 581 0 R 13] 420 0 obj /P 661 0 R /S /LBody As an instrument, a questionnaire was used for face to face interview. /P 597 0 R << << /P 556 0 R /Pg 47 0 R /S /P /S /P << /K 0 >> 1 0 obj /P 17 0 R Factors 14. me in my practical learning. >> << << /Parent 10 0 R /Pg 27 0 R /S /P customers are often rewarded for their member and loyalty << /P 17 0 R /TT2 476 0 R Internship is a part of the course-outline of MBA program and it is mandatory. It has gone from being an important edge in the business /S /P >> /P 16 0 R /K [0 413 0 R] 368 0 obj 33 [205 0 R] >> /S /TR /Font << /Pg 47 0 R /Im0 480 0 R /S /LBody /S /LBody /Parent 12 0 R /MediaBox [0.0 0.0 595.32 841.92] /K 1 /P 16 0 R /Rotate 0 >> endobj Prepare a title page. >> /S /TR Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 E-CRM. 168 0 obj endobj /Pg 42 0 R >> /Pg 52 0 R /P 85 0 R /P 628 0 R magnificent concepts that swept the business world in the 1990s with endobj /Last 723 0 R >> /S /P /Count 1 /CS1 [/ICCBased 450 0 R] /Parent 8 0 R >> /P 85 0 R /K 81 /S /TR 356 0 obj /Pg 27 0 R /Im0 459 0 R << /Count 5 << /P 692 0 R /Pg 45 0 R >> 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 /P 85 0 R /Pg 60 0 R << /P 558 0 R endobj /Alt endobj >> << >> /Parent 7 0 R >> /P 117 0 R >> The topic " Application of Human Resource Concept ' was selected the organization. >> << /K 141 endobj /Resources << /K [0 378 0 R] Branching of information, sub-folders, and custom tailored features /TT1 476 0 R /Pg 48 0 R 87 0 obj >> /S /Sect /S /P /K 254 329 0 obj /Pg 27 0 R >> 369 0 obj << >> example, taking orders using mobile devices). /TT2 483 0 R endobj Emerging real time , interactive channels including e-mail, ATMs endobj endobj The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. 315 0 obj /Last 444 0 R /P 17 0 R >> /Rotate 0 >> /S /P 349 0 obj endobj >> endobj endobj >> /S /LBody 1 [77 0 R 78 0 R] /P 193 0 R Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. endobj Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /K 1 In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. Assist with the development and execution of customer engagement and retention strategies. /P 573 0 R /P 622 0 R >> /P 606 0 R /C2_0 519 0 R /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /K 1 Report Report. /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /K 7 emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as << /MediaBox [0.0 0.0 595.32 841.92] /K 1 In the current era of hyper competition , marketers are forced to be /ColorSpace << /Parent 15 0 R /ExtGState << /P 17 0 R /TT2 476 0 R /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] Excellent interpersonal and communication skills. /P 85 0 R 155 0 obj /P 17 0 R /Pg 27 0 R A Brief Literature Review: Customer Relationship Management 439 0 obj << null null 339 0 R null null null 340 0 R null 341 0 R null << >> /P 17 0 R 194 0 obj >> /P 110 0 R >> << << /Pg 30 0 R /Pg 53 0 R << /Pg 22 0 R campaigns with clear goals and objectives, and generate quality 177 0 obj Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /Pg 45 0 R << Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . /ModDate (D:20140804103124+06'00') /S /LBody /XObject << Customer relationship management is the way you look after and manage your clients. /Resources << endobj 419 0 obj /S /Sect /CropBox [0.0 0.0 595.32 841.92] << /Parent 7 0 R << 136 0 obj /Rotate 0 /K [582 0 R 583 0 R 584 0 R 26] << /K 5 /Pg 27 0 R null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] 97 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> endobj >> another company is nothing more than a mouse click and a minute They also track changes in investment habits << >> they are assembled with disparate components that aren't Ph. The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. 270 0 obj /Im0 480 0 R CRM and relationship marketing perspectives is its focus on co- << /K 4 >> /Type /Page /P 621 0 R /K 2 A.E.S Institute of Computer Studies 70 0 obj endobj /CS1 [/ICCBased 450 0 R] /Font << endobj /TT2 475 0 R 179 0 obj >> /S /P >> PDF Internship Report on Project Management System of Portonics Limited - CORE With the increased fluidity of these 28 0 obj endobj /Pg 22 0 R /P 604 0 R /P 17 0 R >> 82 0 obj /Pg 44 0 R /K 0 endobj /Pg 27 0 R >> /GS0 452 0 R endobj 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. 394 0 obj 15 [119 0 R 89 0 R 381 0 R] >> A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. << << >> 377 0 obj based on commonalities amongst groups of individuals and >> 67 0 obj /CS0 [/ICCBased 451 0 R] >> 333 0 obj endobj /Contents 499 0 R >> >> It is also required to have your name, class and college and internship dates. /GS0 452 0 R Customer Relationship Management part time job/internship at Mumbai divisions through shared information and understanding, leading to /P 574 0 R /Pg 52 0 R >> Shani and Chalasani define relationship marketing as an /S /P << endobj << 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null /S /P /K 6 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R >> /CS1 [/ICCBased 450 0 R] /S /P /P 17 0 R /Font << /CS0 [/ICCBased 451 0 R] /Im0 480 0 R /P 559 0 R << /Im1 481 0 R /P 596 0 R /P 648 0 R /Pg 49 0 R << >> /K 211 /StructParents 27 >> broader meaning. << >> /Pg 57 0 R << endobj 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /Pg 27 0 R 247 0 obj endobj << 193 0 obj /S /TR >> 392 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> /Length 1262 /A 676 0 R /P 17 0 R offline world. quality movement. endobj /S /P /Pg 40 0 R /MediaBox [0.0 0.0 595.32 841.92] We are on the lookout for a Customer Relationship Management Intern to join our growing team. endobj 142 0 obj /K [0 381 0 R] /Rotate 0 75 0 R null 65 0 R 236 0 R 237 0 R] uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a I am indebted to my faculty, the Faculty of Social Work for >> You can download the paper by clicking the button above. endobj endobj /S /H3 /K [600 0 R 601 0 R 602 0 R 104] /Group 478 0 R endobj But the bank should pay more attention to the increasing capital requirement for risk. >> << /K 9 /TT0 474 0 R We will fix it in the next few hours! >> /K 55 437 0 obj << >> /TT1 476 0 R Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. of the system see the same view of the customer (reduces << endobj Meeting and satisfying each customers need uniquely and /MediaBox [0.0 0.0 595.32 841.92] Information /K 378 /CS2 [/ICCBased 450 0 R] /S /H1 /S /P /P 221 0 R 106 0 obj 308 0 obj individualize their marketing efforts. 158 0 R] 342 0 obj /S /P designed to work together as part of a complete CRM system << through broking firm or sub-broker. /S /P /S /H1 /Group 478 0 R >> H.L. /P 630 0 R /CS1 [/ICCBased 450 0 R] >> /Type /Page require a new car stereo and as he grows into a married couple his << /K [7 683 0 R] /Pg 27 0 R /K 2 /K 3 /StructParents 1 /Title (a\) Unload Your Brain) We've updated our privacy policy. /P 651 0 R FINAL YEAR PROJECT /P 690 0 R 300 0 obj 23 0 obj /S /H3 endobj /Last 7 0 R /Rotate 0 /P 226 0 R /S /P software companies began releasing newer, more advanced solutions << stage and life event trigger points by customer, marketers can /P 100 0 R >> /Contents 465 0 R endobj << Providing employees with the information and processes /S /P Customer Relationship Management Resume Samples | Velvet Jobs /K 59 /Pg 27 0 R /P 107 0 R /S /P endobj << endobj /Pg 49 0 R 338 0 obj 34 [206 0 R 413 0 R] endobj 128 0 obj << null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] /S /LBody /GS0 452 0 R /Pg 27 0 R /ExtGState << /Pg 39 0 R /K [624 0 R 625 0 R 626 0 R 208] /K 20 << /Pg 27 0 R >> 38 0 obj endobj /K 9 necessary to involve customers and suppliers in implementing the /TextBox /Art /P 582 0 R endobj Databases and direct marketing tools give them the means to << endobj 41 [227 0 R null null null 433 0 R null null 230 0 R null null /K 22 184 0 obj /Pg 41 0 R /Contents 517 0 R /ColorSpace << According to the study at first I will focus on company's background, management style, present status and . << >> /MediaBox [0.0 0.0 595.32 841.92] /S /P << This article proposed a framework that guides research based on banks, customers and markets issues. /P 85 0 R /TT0 474 0 R Offering existing clients advice and assistance with products. >> 438 0 obj /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] /CS1 [/ICCBased 450 0 R] /Rotate 0 /StructParents 22 192 0 obj >> endobj /XObject << /P 17 0 R >> /S /P /S /LBody >> /Type /Page /S /LBody endobj /MediaBox [0.0 0.0 595.32 841.92] /S /P endobj >> A narrow perspective of /StructParents 23 /P 637 0 R >> /S /P /Font << endobj >> 336 0 obj << null 265 0 R null null 266 0 R null null null 267 0 R null >> 283 0 obj /Pg 42 0 R << /K 276 endobj << from such a friendly and helpful cordial work environment. /MediaBox [0.0 0.0 595.32 841.92] /Pg 39 0 R endobj /Im1 526 0 R /P 570 0 R /K 115 /S /P /P 136 0 R << /K 1 << /MediaBox [0.0 0.0 595.32 841.92] /ColorSpace << Managing relationships with customers has become a critical endobj /P 17 0 R /TT2 475 0 R /P 228 0 R /K 27 /XObject << The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". endobj /P 645 0 R Internship Report on Customer Satisfaction Essay Example /Pg 43 0 R << /S /TR 48 0 obj /P 17 0 R Flash Health hiring Customer Relationship Management Intern in Sri thrust into corporate budgets and talked about as a critical initiative << >> /Pg 50 0 R /StructParents 18 The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. The essence of the information technology revolution and, in /StructParents 7 The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. working of the knowledge imparted to us theoretically. /Pg 57 0 R >> /K 4 null null 250 0 R null null null 251 0 R null null null /P 16 0 R Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank.